customer-Blackfin
High-end restaurant
  • Define corporate culture and interview methodology for new employees
  • Chief advisor to founder on business strategy

 
Customer-CDP
Software developer
  • Chief advisor to founder on business strategy and team development
  • Consult on software product development with focus on customer experience

 
customer-Lifesize
Cloud based high-definition video conferencing
  • Manage customer experience surveys, implementing reporting and follow-up tracking system
  • Design and develop quote request system used by international partners

 
customer-Park Square
Regional production homebuilder
  • Technology advisor to the President and CFO
  • Contracted to manage 7 person IT department during 2 year period of high growth

 
customer-Riptide
Software developer
  • Define and Develop Sales Process for new product
  • Business Development advisor to the "Serve Anywhere" project

 
customer-Snapshots
Photography hosting services
  • Advisor to the founders

 
customer-Voxeo
Cloud based IVR & multi-channel communications provider
  • Create and Teach 3 Day Company Culture Class
  • Manage Customer Experience Surveys and provide analytical analysis and reporting
  • Manage Employee Engagement Surveys and provide analytical analysis and reporting

 
I also volunteer to teach and mentor clients for these non-profit organizations    
 
volunteer-SCORE      volunteer-Starter Studio
 
Be sure to visit www.softrite.com to see more of my experience and learn about our company history.